Julie Johnston

New York City Metro Area ○ jolbrys@gmail.com ○ LinkedIn

PROFESSIONAL PROFILE

Passionate and results-oriented project manager and consultant able to drive consistent, successful outcomes; unwavering commitment to supporting principals across every communication touchpoint; extensive experience organizing and leading projects that help companies execute on their strategic initiatives; exceptional leadership and communication skills; proven ability to concretize abstraction, prioritize goals and objectives, develop actionable items, resolve issues, build consensus among stakeholders, and lead collaborative teams to success; creative thinker and problem solver; uniquely skilled at listening, understanding, prioritizing, organizing, and building relationships in a positive way; equally left and right brained.

TECHNICAL SKILLS

Super user of Google Workspace including Calendar, Mail, Chat, Docs, Sheets, Slides, Forms, Sites, and Meet. Extensive experience with Microsoft including Word, Excel, PowerPoint, Outlook, Teams, Project, and Visio, as well as all Mac applications. Highly proficient in AirTable, WordPress, Bluehost, GoDaddy, Mailchimp, Constant Contact, Zoom, Slack, Paid Memberships Pro, Adobe Photoshop, and Adobe Dreamweaver. Strong knowledge of SEO, Social Media, and Google Analytics. Proficient in HTML5 and CSS.

CORE PROFICIENCIES

Executive Support | Project Management | Business Analysis | Time Management | Detailed Organization | Technical Expertise | Strategic Planning | Communications | Content Editing | Staff Recruitment & Training | Process Improvement |Event Coordination | Board Service |

NOTABLE IMPACTS

  • Able to increase productivity and efficiency of executives by serving as gatekeeper, organizer, confidant, and implementer.
  • Proven track record of driving complex projects to completion on time and under budget.  
  • Consistently surpass internal employee and external customer expectations.

EXPERIENCE

Julie Johnston Consulting, Darien, CT ○ 2001-Present
Project Manager | Consultant
  • Support principals across a variety of industries as their outsourced Chief of Staff and Executive Assistant to perform a wide range of critical functions including time management, strategic support, communications, presentation development, meeting organization, board liaising, travel scheduling, and leadership.
  • Assist key executives in defining goals and objectives, audiences and stakeholders, business requirements, use cases, technical requirements, information architectures, copy decks, and training materials.
  • Work with clients to develop RFPs, software analysis, board presentations, OKRs, proposal evaluations, vendor selections, and meeting minutes.
  • Act as the liaison between principals and vendors, translating technical language into business acumen.
  • Plan, coordinate, and orchestrate programs and events for fundraising, team-building, career development, and milestone achievements.
  • Design and develop clients’ digital communication needs across a variety of channels including websites, email, and social.
  • Provide digital analytics to executives and create ongoing strategies for optimization.
  • Write copy for effective email marketing campaigns, maintain and segment contact lists, develop publishing schedules, and execute accordingly.
  • Maintain client websites providing relevant and fresh content, update software as needed, perform feature upgrades, and ensure any issues are resolved accurately and timely.
Various Nonprofit Organizations, Darien, CT ○ 2012-Present
Board Member
  • Work with executive management to compile and prepare board materials, meeting agendas, minutes, and presentations.
  • Coordinate and schedule board meetings, handle logistics, and ensure all parties receive notice of meetings, agendas, and other relevant materials.
  • Manage communication between the board and executive management, employees, and members.
  • Ensure that the board operates in compliance with bylaws, policies, and procedures and periodically review and update these documents as necessary.
  • Understand, prioritize, and resolve issues, present findings to the board, and execute on the overall strategic plan.
  • Oversee board recruitment and succession planning, identify and interview potential board candidates, onboard all new board members.
Fiori, Palo Alto, CA ○ 2001-2008
Manager | Floral Designer
  • Responsible for overseeing the day-to-day operations, staff, inventory, and finances of a retail floral design studio.
  • Promoted to store manager after only six months. 
  • Designed floral arrangements for corporate and residential clients; created the end-to-end floral visions for large events including weddings, parties, and fundraisers.
  • Worked closely with customers and employees to ensure the highest satisfaction possible.
Groundswell, Inc., San Francisco, CA ○ 1999-2001
Project Manager
  • Directed all aspects of moving corporate strategy from ebusiness solutions to enterprise portals.
  • Managed and improved Groundswell’s internal business operations by leading the development of a robust enterprise portal that streamlined Groundswell’s processes.
  • Developed rollout strategies for continuous operational improvements, tracked and analyzed results, and reported back to the leadership team on key findings.
  • Led all company-wide communication and dissemination of organizational goals and follow up action items.
  • Developed tools for tracking internal and external performance metrics to meet quarterly and annual goals.
  • Managed a team of ten Groundswell employees and six subcontractors in the construction of an ebusiness portal that facilitated the acquiring and providing of professional services.
J&M Consultants, Inc, San Francisco, CA ○ 1998-1999
Project Manager
  • Planned, executed, and managed the relocation of the County of Santa Clara’s data center on a fixed budget and delivered it on time. 
  • Led the design for the new data center layout, cabling infrastructure, router network, server network, SNA network, and floor plan. 
  • Managed the data center move which included a Wide Area Network consisting of four routers and 15 T1’s, a Local Area Network consisting of 40 Windows NT and Unix servers, two large Sun systems, and five switches, and a mission critical SNA network that supported law enforcement systems including an IBM mainframe, 70 SNA circuits, a DEC Gateway, three IBM Gateways, and a Wang system. 
  • Designed and managed the installation of communications and cabling infrastructure for several Lucent Technologies customer support labs, demonstration labs, and training labs.
  • Managed Ascend Communications’ business continuity and disaster recovery effort. 
  • Developed multiple business impact assessment reports for Ascend Communications worldwide and wrote subsequent recovery strategies.
IBM Global Services, San Francisco, CA ○ 1995-1998
Consultant; Banking, Finance & Securities Division
  • Led a team that designed, built, and tested the disaster recovery plans for Franklin Templeton’s data centers.
  • Served as business analyst, project manager, and developer on a custom end-to-end contact management system development project for a sales and marketing division of Bank of America.  
  • Defined requirements, use cases, scenarios, and object models; wrote training documentation; facilitated design meetings.
  • Performed object-oriented use case analysis and design for a major corporate wholesale bank’s customer service department.

EDUCATION

Brown University, Providence, Rhode Island
  • Sc.B.  Electrical Engineering:  Communication Systems
University of Cape Town, Cape Town, South Africa
  • Semester Abroad, Electrical Engineering Program

PORTFOLIO

Please visit my portfolio for samples of my public-facing work. Examples of confidential material including information architectures, wire frames, copy decks, board presentations, and marketing materials available upon request.

PERSONAL

I am a cancer survivor of 17 years and am married to a cancer survivor of 20 years. I find great enjoyment in creating order out of chaos, volunteering, reading nonfiction, discussing life’s big questions, doing yoga, gardening, arranging flowers, cooking, traveling, skiing, and attempting the NYT puzzles including the Sunday Crossword, Spelling Bee, and Wordle.